Password & Expiration FAQ – Info Select
When will I get my password?
If you ordered online the download version, your temporary password is provided immediately online. Password is also in email confirmation. Your activation password will arrive by email before the temporary password expires.
I ordered but did not get a password.
If you ordered online you may have missed the password screen – enter your order again and specify “do not duplicate” under Special Instructions. Or wait for your password in the email.
Can you lookup my password for me?
Click here to place your request for a password lookup.
How do I enter my password?
Some products show you a dialog where you can enter your password upon first running the application. If the application is already installed, first run the application and then go to the menu and choose Help | Activation.
I have my password but there are problems with using it.
Click here.
How can I avoid losing my password?
Store your password on paper in a safe place – you will need it each time you reinstall after changing hard disks, computers, or operating systems. Do not store your password to Info Select inside Info Select.
Why is my software expiring?
Click here.